“If you have any questions about a specific coupon or experience using a coupon at Target, we want to help! Please give our Guest Relations team a call at (800) 440-0680. We’ll do the best we can to help you as quickly as possible. For your call, please provide a team member with the following reference number: 1-415488866.
In the meantime, I’d like to share with you some information about our coupon policy. When accepting coupons, we use the following guidelines:
- We accept two kinds of coupons: Target-issued and manufacturer-issued.
- We’ll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
- We can’t give cash back if the face value of a coupon is greater than the purchase value of the item; in this case, we’re able to adjust the value of the coupon to equal the price of the item.
- We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
- All valid coupons should be presented to the cashier while you’re checking out.
Thanks for writing. Give us a call if there’s anything else we can do to help.
Sincerely,
Daniel
Target Guest Relations
This is the same response given to anyone who calls or writes. If you want a copy of the email sent to you, let me know in the comments. OR Deb at FrugalLiving&HavingFun has a letter on Target letterhead if you really need some clout in your store!!
Target also just recently started price matching. Here is the official word from them:
“Target now offers price matching with any qualifying competitor. To take advantage of this promotion you must bring in local competitor’s entire current ad. The advertised price must be valid at the competitor the day the price match is requested.Target does not accept ads that have expired, computer printouts, even those advertising in-store prices. Photos, photocopies or mobile phone versions of in-store prices, partial ads or pages cut from ads are also not accepted. Please visit your local Target location for further information.”
Carrie over at PocketYourDollars lives in Target Nation (where the home office is) and they have been doing it there for a while. She has a more detailed explaination of the policy!
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Have you found any great deals?? I would love to hear from you!! Post a comment & share your thoughts!! If you like this post, share with a friend or subscribe via email or feed!! THANKS!
I had an issue the other day with Target accepting a $1 coupon for a $0.99 item – they refused and said they could not adjust it down. THAT IS NOT THE POLICY! I emailed customer service TODAY 7/27/09 and got the following response:
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